Terms and Conditions – Ripple Effect Tuition

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Private Tuition Terms and Conditions   – Ripple Effect Tutoring

1. Lesson Fees
KS3 or KS4 Maths                         Group £8.50 per class           1:1 – £30 per hour
Functional Skills Mathematics         Group £8.50 per class           1:1 – £30 per hour
KS4 Statistics                               Group £8.50 per class           1:1 – £30 per hour

2. Payment Information
Group tuition:        £8.50 per person, billed ½ termly, paid in advance before the commencement of the first class.
One to One:             £30 per person, billed monthly, paid in advance before the commencement of the first class.

Payment for tuition is payable monthly in advance by direct bank transfer.  Details will be supplied.

All invoices should be settled at least 24 hours prior to the first session for which invoicing applies.

3. Termination of tuition
(a) This Agreement may be ended by mutual consent at any time, or
(b) Either signatory to this Agreement may terminate the Agreement by giving notice in writing to the other signatory at least one month in advance.
If client is sitting an examination the contract terminates on the date they sit their last exam. No Notice is required unless terminating before they sit their examinations then Condition 3a and 3b above will apply.

4. Failure to give notice
Unless terminated under Condition 3 above, this Agreement shall continue unless the client or tutor has served notice to terminate this Agreement in accordance with Condition 3(b) above or the signatories have agreed to terminate the Agreement in accordance with Condition 3 (a) above.
Where clients fail to give notice of termination, one month’s lesson fees will be payable in lieu of notice.

5. Complaints
It is important that all clients are happy with the service that they receive.
In the unlikely event that you are unhappy with the tuition service provided at any point, please call or email Claire Morrow-Goodman as soon as any issue arises, and I will attempt to resolve any issues. In the case of an irrevocable break-down in the relationship between the Client and Tutor, the contract will be terminated. There will be no refund of any tuition fees that have been paid.

6. Lesson Cancellation
To cancel a scheduled lesson, please give notice at least 48 hours in advance.
Failure to provide at least 48 hours’ notice will result in the class not being credited or rescheduled.
If a cancellation is made with more than 48 hours’ notice, an alternative tuition time will be offered, though the client must accept that it may not always be possible to accommodate rescheduling of lessons, in which case the lesson will be forfeited and no credit will be given.   All endeavours will be made to reschedule.
Cancellation with less than 24 hours’ notice due to student illness will not be credited.
Cancellation with less than 24 hours’ notice due to tutor illness will be re-arranged at a mutually convenient alternative time as soon as possible.

7. Catch-up Lessons
If the tutor is unable to give a scheduled lesson, an alternative time will be offered where possible.
If the student is unable to attend a scheduled lesson, every effort will be made to provide a catch-up lesson if proper notice is given.

8. Lateness
Lessons will start at their scheduled time. If a student is late, the time will not be made up.
Student lateness in excess of 15 minutes will result in a cancelled lesson. The lesson fees and travel charges (if applicable) will not be refunded, and there will be no catch-up lesson scheduled.

9. Lesson Requirements
Students should bring the following items to every lesson: books they are currently working out of, notebooks/paper, calculator and appropriate stationary.
Students should come to each lesson with any homework set by the tutor, completed and be ready to discuss what they are working on.

10. Code of Conduct
Where students are under 18, tuition will only take place where a responsible adult is available at all times.
Students and their parents are to refrain from using inappropriate, disrespectful or aggressive language and/or behaviour during, before or after lessons. Aggressive or threatening behaviour will result in immediate termination of the tuition agreement. Any fees paid for future lessons will be forfeited.
The first offense will result in a verbal warning.
The second offense will result in a written warning.
The third offense will result in automatic withdrawal from lessons with the tutor.
In this case, the payment schedule will revert for the case of termination without notice.

11. Plagiarism
In accordance with the Tutors Association Code of Ethics, the client acknowledges that the tutor will not complete assignments or homework on their behalf to pass off as their own.
The client acknowledges that plagiarism is a serious academic offense which can result in qualifications being withdrawn.

12. Limitation of Liability
While the Tutor will endeavour to ensure the Student makes satisfactory progress, this cannot be guaranteed, and the Tutor cannot be held accountable for the academic success or otherwise of the Student. To the maximum extent permitted by law, the Tutor cannot accept liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Tutor’s services or any errors or omissions in the content of the Tutor’s learning materials.

Contact Information:
Claire Morrow-Goodman, Ripple Effect, 12 Windermere Way, Boothville, Northampton, NN3 6PA
Telephone: 07966 288236 (mobile)
email: claireripplemamamg@gmail.com

Contract Agreement:

I, have read and understand these terms and conditions and agree to abide by them. If the student is under 18 years of age, the signature of a parent/guardian is required.  This contract has been signed on the date this form is completed and submitted.